Privacy Policy

Effective Date: 01/01/2025

Cafwyn (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services.

1. Information We Collect:
We collect various types of information to provide and improve our services:

1.1 Personal Information:

• Name, email address, billing and shipping address, phone number, and payment details.

• Account login credentials for services requiring authentication.

1.2 Non-Personal Information:

• Browser type, operating system, IP address, and device identifiers.

• Usage data such as pages visited, time spent on the website, and interactions with features.

1.3 Information Provided Voluntarily:

• Responses to surveys or customer feedback forms.

• Information provided in customer support inquiries.

2. How We Use Your Information
We use your information to:

• Process orders, subscriptions, and payments.

• Communicate with you regarding your orders, account, and customer support.

• Deliver marketing communications, promotional offers, and updates (with your consent where required).

• Personalize and improve your user experience on our website.

• Ensure security, fraud prevention, and legal compliance.

3. Sharing Your Information
We do not sell your personal information. However, we may share it under the following circumstances:

3.1 Service Providers:
We may share your information with third-party vendors and service providers who assist in:

• Payment processing.

• Shipping and delivery.

• Email marketing and communication.

• Website hosting and analytics.

3.2 Legal Obligations:
We may disclose your information to comply with applicable laws, regulations, or legal processes, including responding to subpoenas or government requests.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the business transaction.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies may collect information such as:

• Website preferences and settings.

• Usage patterns and analytics.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no system can be 100% secure. By using our services, you acknowledge and accept this inherent risk.

6. Your Privacy Rights

6.1 Access and Correction:
You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

6.2 Deletion:
You may request the deletion of your personal information, subject to legal and business retention requirements.

6.3 Opt-Out:

• You can opt-out of receiving marketing communications by clicking “unsubscribe” in the email footer or contacting us directly.

• You can opt-out of cookies or other tracking technologies through your browser settings.

6.4 California Privacy Rights (if applicable):
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, and shared.

7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.

8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting to our website with the updated effective date.

10. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@cafwyn.com
By using our website and services, you consent to the terms of this Privacy Policy.